Program Governance for a $4.2M Financial Systems Migration
A three-year-old systems migration program with five work streams, two vendors, and no single accountable PM.
The Challenge
A regional financial services firm had been attempting to migrate their core banking and CRM platforms for three years. The program had five workstreams run by different internal teams, two major vendors with competing priorities, a $4.2M budget with limited visibility into burn rate, and no single accountable program manager coordinating dependencies. The CFO had reached the point of considering a full program termination when PMOstart was engaged.
The Approach
Established a single program baseline: consolidated all five workstream plans into one dependency-mapped program schedule, performed a budget reconciliation across all cost categories, and assessed each vendor relationship against contract obligations.
Mapped 34 cross-workstream dependencies and identified 8 that were actively blocking progress. Facilitated a joint session with both vendors to establish a shared integration timeline and escalation path. Built the first integrated RAID log across all workstreams.
Ran the program for six months as Program Manager: weekly workstream leads call, bi-weekly steering committee, monthly board update. Managed three scope change requests through formal change control, preventing $620K in uncontrolled additions.
Coordinated a phased go-live across the five workstreams over 6 weeks. Produced the final program closure report, benefits realization baseline, and post-implementation handoff documentation.
Results
"Three years of scattered execution turned into eight months of structured delivery. PMOstart brought the discipline the program had always needed."
The service behind this result
Program Manager
Facing a similar situation? Start with an advisory call or explore this service in detail.
Other delivery problems solved.
Talk to us about your delivery challenge
Every engagement starts with an honest 30-minute call. We will tell you exactly what we would do and whether we are the right fit.